Square Vs Clover: Choosing the Right POS System for Your Business

In today’s digital age, a Point of Sale (POS) system is essential for the smooth and efficient running of any retail or service-based business. Among the various options available, Square and Clover are two leading platforms commonly considered. Both have unique features and capabilities, but when it comes to “Square Vs Clover,” there are specific issues and benefits to take into account.  

Square POS: Issues to Consider

Limited Customer Support

One of the significant drawbacks with Square is the limited customer support. While the system is generally easy to use, the moment you run into a hiccup, getting immediate and personalized help can be challenging. Support is mostly provided through FAQs, community forums, and emails, which can be inefficient when you need urgent assistance.  

High Processing Fees

Square has a simple fee structure that initially seems appealing. However, the processing fees can add up quickly, especially for businesses with high volumes of transactions. Even with tiered pricing, the costs can become burdensome.  

History of Holding Funds

Square has a somewhat controversial history of freezing and holding funds from clients. This practice has usually been justified as a security measure, but it can lead to problematic cash flow disruptions, especially for small businesses that rely on steady funds to operate.  

Clover POS: Benefits to Consider

One-to-One Support with an Assigned Account Manager

When you choose Clover, you’re not just buying a POS system; you’re entering into a partnership. Clover offers personalized one-to-one support with an assigned account manager, a feature highly beneficial for business owners who want hands-on, immediate assistance for any challenges they may face.  

Lower Processing Rates

Clover provides more competitive rates than Square, particularly for businesses that have high transaction volumes. This can lead to significant savings over time, giving you more capital to invest back into your business.  

Free Clover POS System Options Available

Budget-conscious business owners will appreciate that Clover offers free POS system options. This allows you to get started with minimal upfront investment, yet still benefit from the system’s features and capabilities as you grow your business.  

Square Vs Clover—Which One Is Right for You?

When analyzing Square Vs Clover, both platforms have their pros and cons. Square is a straightforward, user-friendly option but has limitations in customer support, higher processing fees, and a history of holding funds that can be detrimental for some businesses. On the other hand, Clover stands out with its one-to-one support, lower processing rates, and free POS system options, making it a robust, cost-effective solution for businesses of all sizes. In the end, the choice between Square Vs Clover comes down to what your specific business needs are. If immediate, personalized customer service and lower processing fees are important to you, Clover may be the better choice for your business.