Overview

One cloud-based platform for all business needs. Systum is the industry’s first enterprise-grade, affordable software solution that integrates data from your business’s operations, marketing, sales and customer services teams into one application for improved visibility. This allows you to streamline the customer experience via superior support backed by real-time data.

Target Industries

• Wholesalers
• Distributors
• B2B
• B2C
• eCommerce
• Any business who ships products

Features

Systum eliminates many of the cloud-based applications needed to optimize marketing, operations, inventory management and sales. Meaning you will save on monthly license fees!

• Improved Customer Experience: All customer touch points are recorded and tracked
• Marketing & Sales: Measure ROI by tracking customers’ interactions from campaign to lead to invoice
• Analytics/Reporting: Track progress, goals, and identify problems in real-time
• Order Management: Inventory management simplifies multi-channel selling
• CRM: Full customer lifecycle management – from marketing to sales
• Business Intelligence: Real-time dashboards, reports and analytics

Benefit

• One real-time dashboard that displays everything a business needs to know to operate at full capacity
• All employees – from marketing to the warehouse – have access to real-time data, improving customer service and cross-department communication
• Customer portal allows patrons to self-serve their own needs: place orders, get shipment status and pay via their preferred method
• Lead to invoice automation saves time and money
• Omni-channel selling: store, website, eCommerce marketplace
• Automated inventory, order management and warehouse logistics – streamlined operations