Clover POS vs Square POS. Which One Is Better

Undoubtedly investing in a point-of-sale system may be one of the best decisions you ever make for your business. Not only does it help make it more efficient for customers to pay for your goods through various forms of payment, but it also makes it easier to streamline other aspects of your business, like inventory management and data analytics.

Thus, while obtaining a POS system will do wonders for your business, with the various POS options available on the market, it can get confusing trying to find the right choice for your business. Below, we compare two of the most popular POS solutions Clover POS vs Square POS, as we try to help you figure out which one may be the best option for your business.

Overview

Clover POS

Clover is an innovative POS solution that is perfect for different business types of various sizes. This point-of-sale system offers a competitive selection of system features, including advanced reporting and analytics, inventory tracking, and employee management. Plus, the solution provides you with a 360-view into your business through detailed real-time analytics as well as several customer engagement features that will help you develop a deeper relationship with your customers.

Square POS

Like Clover, Square offers a diverse selection of POS hardware and software for businesses of all shapes and sizes. Square provides several features, such as inventory and enterprise management, which help your business, run more smoothly. However compared to Clover, it tends to come up lacking when it comes to customer engagement and marketing tools.

How Do the Two Compare

Payment Processing Fees

Both companies charge transaction processing fees for every customer. However, Square charges higher processing fees charging a high fixed rate for in-person transactions. Clover on the other hand is provided by a variety of authorized partners who can offer you lower or more competitive rate than Square for payment processing.

Plus, Square currently withholds approximately 20% to 30% of its client’s funds if it considers the seller’s products as ‘risky’. What’s worse, this happens with little warning except an email sent to you after your funds have been withheld, which can be a real nightmare, particularly for a small business where every dollar counts.

Rewards and Customer Loyalty Programs

While both Clover and Square POS systems allow you to reward your customers through their customer engagement and loyalty programs. In this sector, Clover comes out winning, considering it lets you create detailed customer databases that will help you understand your customer better. Clover’s rewards program is included in its monthly package, while you have to pay an extra $45 a month for Square's customer loyalty program.

Customer Service

Clover offers a 24/7 live support system, as well as a dedicated account manager to help their clients with any query or issue that may come up. On the other hand, Square offers limited email support with no phone support at all.

Still not sure which POS system would fit the needs of your specific business? Call or text us today at 855-955-6111 Email: info@floridapayments.com info@floridapayments.com and one of our POS experts will be happy to help you make the best decision for your business.