New Account & Value Added Service Submission Instructions
This page is intended for the submission of new merchant accounts in the US only. If you are interested in submitting business for another country please write to us at info@floridapayments.com for further information.
We are glad you are here! Time to submit another customer into your residual portfolio. Before submitting a deal, the following information and documentation is required:
Submitting a Standard Merchant Account
1)MPA (6 pages + Terms & Conditions Page)
2)Voided Check or Bank Letter
a)Voided check must have client’s legal business name (or personal name if Sole Prop) and business address.
b)Bank Letter must have the following information: Name on the account, account number, routing number, date, name and signature of the banker writing the letter. Direct Deposit Forms do not qualify.
3)Government issued photo ID (Driver’s License or Passport)
a)All IDs must be valid and not expired.
4)Side by Side
5)Email submission sent to info@floridapayments.com, cc jmolina@floridapayments.com and moliva@floridapayments.com
Subject: “New Merchant: Name of Merchant”
Email Body:
-List each device the merchant is requesting along with any special pricing or promotion that was offered.
-Whether the devices should be shipped to you or the merchant.
-Specify if we are programming the menu or inventory for the merchant and attach photos or files.
-Attach all required documents listed above.
*Send all documents in ONE email. Failure to do so may result in delays of approval, deployment and pay out*
Submitting a Free Device Promo Merchant Account (1 Free Device Per MID)
1)MPA (3 Pages)
2)Clover Addendum (1 Page) when submitting a Clover deal.
3)Voided Check or Bank Letter
a)Voided check must have client’s legal business name (or personal name if Sole Prop) and business address.
b)Bank Letter must have the following information: Name on the account, account number, routing number, date, name and signature of the banker writing the letter. Direct Deposit Forms do not qualify.
3)Government issued photo ID (Driver’s License or Passport)
a)All IDs must be valid and not expired.
4)Side by Side
5)Email submission sent to info@floridapayments.com, cc jmolina@floridapayments.com and moliva@floridapayments.com
Subject: “New Merchant: Name of Merchant”
Email Body:
-List each device the merchant is requesting along with any special pricing or promotion that was offered.
-Whether the devices should be shipped to you or the merchant.
-Specify if we are programming the menu or inventory for the merchant and attach photos or files.
-Attach all required documents listed above.
*Send all documents in ONE email. Failure to do so may result in delays of approval, deployment, and pay out*
Submitting a Clover Equipment Lease
1)MPA
a)If it is an existing merchant with MID then new MPA is not necessary, just the documents below.
2)Clover Subscription Agreement (Lease Doc)
a)If you are leasing regular Clover devices (ex: Clover Mini) make sure you are using that doc
b)If you are leasing a Kiosk then make sure you are using the kiosk agreement
3)Clover Addendum if submitting the free device promo MPA (1 Page) when submitting a Clover deal.
4)Voided Check or Bank Letter
a)Voided check must have client’s legal business name (or personal name if Sole Prop) and business address.
b)Bank Letter must have the following information: Name on the account, account number, routing number, date, name and signature of the banker writing the letter. Direct Deposit Forms do not qualify.
5)Government issued photo ID (Driver’s License or Passport)
a)All IDs must be valid and not expired.
6)Email submission sent to info@floridapayments.com, cc jmolina@floridapayments.com and moliva@floridapayments.com
Subject: “New Merchant: Name of Merchant”
Email Body:
-List each device the merchant is requesting along with any special pricing or promotion that was offered.
-Whether the devices should be shipped to you or the merchant.
-Specify if we are programming the menu or inventory for the merchant and attach photos or files.
-Attach all required documents listed above.
*Once lease is approved and devices are received the merchant must initial and sign the Delivery & Acknowledgement form to finalize the lease process*
*Send all documents in ONE email. Failure to do so may result in delays of approval, deployment, and pay out*
Submitting a Merchant MPA with an ITIN
ITIN letter must be included with the other account submission documents listed above.
Submitting a Merchant MPA without a SSN or ITIN
If your merchant does not have a SSN or ITIN manager, please call your Regional Territory Manager or email us at info@floridapayments.com to discuss their options.
Requesting Value Added Services
*If requesting additional services upon sign up please include this information in the submission email. If not, please submit all information in a separate email with the subject line: “Type of Value Added Service for Merchant Name” ex: Payroll for XYZ Restaurant. Email info@floridapayments.com cc jmolina@floridapayments and moliva@floridapayments.com.
Payroll Submission
- Who their current provider is.
- How many employees they have.
- How often they currently pay them.
- How they pay them (cash, check, direct deposit).
- What type of employees they have (W2 or 1099 and how many of each).
- If they are paying people in one state or multiple states.
- Copy of their recent bill.
Working Capital Submission
- Completed DPN Customer Profile
- 3 months of banking account statements
- 3 months of processing statements
- Photo ID (Driver’s License or Passport)